Privacy Policy

Effective Date: April 13, 2026

Shoreline Cabinets ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when interacting with us, including through our Digital Privacy Notice (DPN), website, phone, email, and in-person communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address
Project Information: Details related to cabinetry projects, measurements, preferences, and property information
Communication Data: Messages, call recordings (if applicable), and correspondence
Technical Data: IP address, browser type, and usage data if interacting with our website or digital tools

2. How We Use Your Information

We use the information we collect to:

Provide quotes, services, and project updates
Communicate with you regarding your project or inquiries (including SMS/text messages)
Improve our services and customer experience
Maintain internal records
Comply with legal obligations

2A. SMS/Text Messaging Policy

By providing your phone number and opting in, you consent to receive text messages from Shoreline Cabinets related to your inquiries, estimates, scheduling, and project updates.

Message frequency: Varies based on your project
Message & data rates: May apply depending on your carrier
Opt-out: You can opt out at any time by replying STOP
Help: Reply HELP or contact us directly for assistance

We do not share or sell your phone number for marketing purposes. SMS consent is not a condition of purchase.

We comply with applicable laws including the Telephone Consumer Protection Act (TCPA) and Florida regulations regarding electronic communications.
We use the information we collect to:

Provide quotes, services, and project updates
Communicate with you regarding your project or inquiries
Improve our services and customer experience
Maintain internal records
Comply with legal obligations

3. Call Recording Disclosure

We may record phone calls for quality assurance, training, and documentation purposes. By communicating with us via phone, you acknowledge and consent to call recording where permitted by law.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Employees and contractors involved in your project
Service providers (such as payment processors or software platforms)
Legal authorities when required by law

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to update or delete your personal information by contacting us using the information below.
Depending on your location, you may have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your information
Opt out of certain communications

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our communications or website may include links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Shoreline Cabinets
Phone: (850) 960-1342
Email: info@shorelinecabinetspc.com

This Privacy Policy is intended to align with applicable U.S. and Florida laws, including those relevant to customer communications. For full legal compliance, consider review by a qualified attorney.